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Recent Articles
Ordering new equipment
If you require more fobs and/or readers, all you need to do is drop us an email at orders@keyzapp.com. Tell us how many you would like and any numbering and branding requirements. We'll come back to you with a quote including tax and shipping for ...Archiving Properties
If you want to remove a property from Keyzapp, you can archive it. This will remove it from the search and reports. Warning: Once you have archived a property, you will not be able to find it again without contacting support, as it will be removed ...SMS Text Messaging Billing and Allowances
Monthly Allowances Some of our subscriptions provide a monthly allowance of SMS messages that resets every month. Professional Subscription: 100 SMS messages are included for free every month. Legacy Standard Subscription: 50 SMS are included for ...How to Review All Email /Text Messages (even if failed)
Keyzapp keeps a history of every message it sends out on the Messaging Page. If you suspect that some messages are not being sent correctly, or just want a technical view of what is going on, the Messaging page is the place to go. Understanding How ...How To Setup Manually Triggered Key Reminders
This article is for Office Administrators. If you want to see how to send a manual reminder, click here. Automatic key reminders are the recommended way chase your keys back in most cases. It’s often useful to be able to manually trigger additional ...
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support@keyzapp.comPopular Articles
Quick Start Guide
New to Keyzapp, or want a quick refresher? The tips below will get you started! Log in Navigate to the login page from the website (www.keyzapp.com) and select your region. Other ways of logging in may be found here Search To locate a property, ...FAQs
Data in Keyzapp How do I change the details of a keyring/property/person? Search for and select the appropriate keyring/property/person, then click 'Edit' beside the detail you wish to update. If there is not an obvious place to store the detail, use ...Using Keyzapp on iPhones
You do not need an app to use Keyzapp on your iPhone. We just recommend that you add Keyzapp to your home screen the first time you log in. Scanning Keys with the Camera (Works on any iPhone) This is the recommended method if you have an iPhone X ...Signing Out Keys
Signing out keys is a quick, guided process which requires you to enter just 3 pieces of information. You can complete the boxes in any order – see Quick Tips for the fastest sign out method. Quick Tip Tap/scan the key fob to sign-out Tap/scan the ...Signing In Keys
Scanning keys in Tap/scan the fob attached to the keyring you are signing in Note which keyhook to return the keyring to, and click Sign-in (or press 'Enter') Return the keyring to its allocated keyhook Manually signing in keys (without a smart fob ...