Welcome to Keyzapp Support!
Can't find what you're looking for? We want to hear from you!
New to Keyzapp?
Trouble Scanning Keys?
Scanning on your devices
Support Portal
Keyzapp
Help for setting up and using Keyzapp
Recent Articles
How to Review All Email /Text Messages (even if failed)
Keyzapp keeps a history of every message it sends out on the Messaging Page. If you suspect that some messages are not being sent correctly, or just want a technical view of what is going on, the Messaging page is the place to go. Understanding How ...How To Setup Manually Triggered Key Reminders
This article is for Office Administrators. If you want to see how to send a manual reminder, click here. Automatic key reminders are the recommended way chase your keys back in most cases. It’s often useful to be able to manually trigger additional ...How to Create or Customize Text Messages
Keyzapp offers you some pre-built templates to help you get started with Messages and Alerts. Sometimes you might want to put your own spin on the messages that are sent out, or you might want to tweak the timing. There’s where customizing the ...How to Create or Customize Email Messages
Keyzapp offers you some pre-built templates to help you get started with Messages and Alerts. Sometimes you might want to put your own spin on the messages that are sent out, tweak the timing or even create a new message entirely. That's where ...How to Set Up Key Receipts and Confirmations
Back in the days when you used pen and paper to manage your keys, you probably had a signature sheet, where people taking keys put a squiggle in a box to say they had taken the keys and promised to bring them back. The problem, of course was that the ...
Contact Us
+44 3300 88 55 01
support@keyzapp.comPopular Articles
FAQs
Data in Keyzapp How do I change the details of a keyring/property/person? Search for and select the appropriate keyring/property/person, then click 'Edit' beside the detail you wish to update. If there is not an obvious place to store the detail, use ...Managing Tenant Keys & Long-Term Issue
Different Keyzapp users adopt different approaches to managing tenant keys - most have all keyrings marked as tenant keys as the default, while others only mark specific sets. Long-term issue will not show as an option if you have decided not to ...Setup your Keyzapp Reader on a Mac
We use a third party app called NFC Ideas to enable smart fob scanning on an Apple Mac. Download it here, then follow the instructions below to set it up. Using a Windows PC? Download our Keyzapp Companion App instead! To get scanning working Visit ...Quick Start Guide
New to Keyzapp, or want a quick refresher? The tips below will get you started! Log in Navigate to the login page from the website (www.keyzapp.com) and select your region. Other ways of logging in may be found here Search To locate a property, ...An overview of the Keyzapp solution
Introduction Keyzapp has been designed with efficiency and simplicity in mind. It enables you to manage your keys with ease, using online software and optional smart key fobs which attach to your key rings, making them digital. Using Keyzapp, it is ...