The Extras tab in the Keyzapp menu bar is only visible to users who have enabled text messages as part of their Keyzapp package.
Text Messages
This is your main hub for viewing your message allowance, message history, and sending new messages .
It contains the following:
Please refer to the detailed guidance on how to use the text messages feature .
Advanced Reports
The Extras menu also offers a quick link to the reports menu page for easy access. Simply click Extras > Advanced Reports .
This article details the various reports available.
Related Articles
Home Page
Once you have logged in to Keyzapp, the home page will load. This is Keyzapp’s hub – from here you can kick off all activities , including: Search for keyrings, properties or people Navigate to the dedicated Keyrings , Properties or People pages Tap ...
Viewing Reports
How do I view reports? Staff with Key Controller and Office Administrator permissions can view a variety of reports. There are several links throughout Keyzapp for accessing these. Reports focussing on one particular area (eg: Keyrings, Properties, ...
How to Review All Email /Text Messages (even if failed)
Keyzapp keeps a history of every message it sends out on the Messaging Page. If you suspect that some messages are not being sent correctly, or just want a technical view of what is going on, the Messaging page is the place to go. Understanding How ...
Office Administrator Pages & Features
Keyzapp users with Office Administrator permissions can perform several additional activities via the additional 'Admin' tab in Keyzapp. Key Cabinets The Key Cabinets page lists your key cabinets and offices/departments. Key Cabinets exist to allow ...
How To Send Manual Overdue Text Messages
It's often useful to send a manual message to chase keys - for example when someone still hasn't brought them back after receiving an automatic message. Before you can send manual overdue messages, they must first be set up by an Office ...
Recent Articles
Ordering new equipment
If you require more fobs and/or readers, all you need to do is drop us an email at orders@keyzapp.com. Tell us how many you would like and any numbering and branding requirements. We'll come back to you with a quote including tax and shipping for ...
Archiving Properties
If you want to remove a property from Keyzapp, you can archive it. This will remove it from the search and reports. Warning: Once you have archived a property, you will not be able to find it again without contacting support, as it will be removed ...
SMS Text Messaging Billing and Allowances
Monthly Allowances Some of our subscriptions provide a monthly allowance of SMS messages that resets every month. Professional Subscription: 100 SMS messages are included for free every month. Legacy Standard Subscription: 50 SMS are included for ...
How to Review All Email /Text Messages (even if failed)
Keyzapp keeps a history of every message it sends out on the Messaging Page. If you suspect that some messages are not being sent correctly, or just want a technical view of what is going on, the Messaging page is the place to go. Understanding How ...
How To Setup Manually Triggered Key Reminders
This article is for Office Administrators. If you want to see how to send a manual reminder, click here. Automatic key reminders are the recommended way chase your keys back in most cases. It’s often useful to be able to manually trigger additional ...