How to view reports in Keyzapp

Viewing Reports

How do I view reports?

Staff with Key Controller and Office Administrator permissions can view a variety of reports.  There are several links throughout Keyzapp for accessing these. Reports focussing on one particular area (eg: Keyrings, Properties, People) can be found from individual pages.




Advanced Reports

Detailed reports on Keyrings, Keyfobs, Properties,  Activities, People and Companies can be found by selecting Advanced Reports from the Extras box if your system is configured in this way.



Which reports are available?

The Advanced Report screen is largely self explanatory:


Once loaded, these reports can be sorted by different columns and filters and exported to Microsoft Excel.

Reports for users with Office Administrator permissions

In addition to the Advanced Reports described above, you can view a complete Audit Trail by navigating to Admin > Audit Trail . This provides a record of every click in Keyzapp and can be filtered by date, time, user, property, keyring and person – making it easy for you to pinpoint exact pieces of information when you need them.



    • Related Articles

    • Office Administrator Pages & Features

      Keyzapp users with Office Administrator permissions can perform several additional activities via the additional 'Admin' tab in Keyzapp.  Key Cabinets The Key Cabinets page lists your key cabinets and offices/departments. Key Cabinets exist to allow ...
    • Extras Pages

      The Extras tab in the Keyzapp menu bar is only visible to users who have enabled text messages as part of their Keyzapp package.  Text Messages This is your main hub for viewing your message allowance, message history, and sending new messages .  It ...
    • Keyrings Pages

      Keyrings Page  When you click on the Keyrings tab, you will be taken to the Keyrings page.  The level of detail shown on this page will vary, depending on your responsibilities and permissions. You might see a simple screen, from which you will be ...
    • Advanced Search

      Advanced Search lets you perform not only a general search of keyrings, properties and people in Keyzapp, but also carries out searches specific to Keyrings and to Individual Keys. The Advanced Search page can be loaded by clicking the Advanced ...
    • Administrator 'How Tos' - Users & Passwords

      Add new users For new users not set up as contacts in Keyzapp Select the People tab Select Add New Person Fill in the Contact Details box and click Create The ID Card box will load - assign an ID Card if desired (by tapping or scanning an unassigned ...
    • Recent Articles

    • Ordering new equipment

      If you require more fobs and/or readers, all you need to do is drop us an email at orders@keyzapp.com. Tell us how many you would like and any numbering and branding requirements.  We'll come back to you with a quote including tax and shipping for ...
    • Archiving Properties

      If you want to remove a property from Keyzapp, you can archive it.  This will remove it from the search and reports. Warning: Once you have archived a property, you will not be able to find it again without contacting support, as it will be removed ...
    • SMS Text Messaging Billing and Allowances

      Monthly Allowances Some of our subscriptions provide a monthly allowance of SMS messages that resets every month. Professional Subscription: 100 SMS messages are included for free every month. Legacy Standard Subscription: 50 SMS are included for ...
    • How to Review All Email /Text Messages (even if failed)

      Keyzapp keeps a history of every message it sends out on the Messaging Page. If you suspect that some messages are not being sent correctly, or just want a technical view of what is going on, the Messaging page is the place to go. Understanding How ...
    • How To Setup Manually Triggered Key Reminders

      This article is for Office Administrators.  If you want to see how to send a manual reminder, click here. Automatic key reminders are the recommended way chase your keys back in most cases. It’s often useful to be able to manually trigger additional ...