How to assign fobs in Keyzapp

Assigning Fobs to Keyrings

This is the same process as Adding New Keyrings - please refer to this article for complete guidance. The steps below are a quick summary of the process:

Assigning a fob

  1. Tap/scan the unassigned fob which you would like to assign to a keyring
  2. Search for the address of the property you are working with, or click Add New Property to enter and save details for a new property
  3. Fill in the Keyring Details
  4. Click Create

Don't forget to attach the fob to the corresponding keyring!

Replacing a damaged fob

If a fob has been lost or damaged, it will be unassigned, and the keyring screen will show that there is no fob.


By tapping or scanning the replacement fob, you can assign a new one to the existing keyring/hook.  Printed fobs can be reordered, or you can use an unnumbered fob if you have a supply of spares.



    • Related Articles

    • Adding New Keyrings

      Add new keyrings in Keyzapp / Assign fobs Adding new keyrings is a quick, guided process which requires you to tap/scan a fob to assign to the keyring and confirm the address of the property it is for. A summary of the process is presented below, ...
    • Unassigning / Removing Fobs from Keyrings

      There are three main scenarios when you would wish to unassign fobs from Keyrings in Keyzapp Lost or broken fobs If keytags become too worn to use, or lost, they can be unassigned manually Don't forget to remove the damaged or worn fob, and to attach ...
    • Reassigning Fobs (moving fobs between keyrings)

      Because Keyzapp fobs are electronic, you can unassign them from one keyring and assign them to another at any time via Keyzapp. To do so, simply complete the steps to unassign a fob from its current keyring, followed by the steps to assign the fob to ...
    • Adding New People & Companies

      Add a New Person Click People in the top right corner Click the Add New Person button Enter the person’s name and contact details - you can choose to select or add their company if desired (see below) Click Create Note for administrators You will ...
    • New Features

      Got a question about these new updates? Let us know! New “Change fob” and “Move Hook” process(es) added for keyrings Accessible from the property screen actions dropdown and the keyring screen.  Managing keyrings without fobs: A new icon now shows ...
    • Recent Articles

    • Ordering new equipment

      If you require more fobs and/or readers, all you need to do is drop us an email at orders@keyzapp.com. Tell us how many you would like and any numbering and branding requirements.  We'll come back to you with a quote including tax and shipping for ...
    • Archiving Properties

      If you want to remove a property from Keyzapp, you can archive it.  This will remove it from the search and reports. Warning: Once you have archived a property, you will not be able to find it again without contacting support, as it will be removed ...
    • SMS Text Messaging Billing and Allowances

      Monthly Allowances Some of our subscriptions provide a monthly allowance of SMS messages that resets every month. Professional Subscription: 100 SMS messages are included for free every month. Legacy Standard Subscription: 50 SMS are included for ...
    • How to Review All Email /Text Messages (even if failed)

      Keyzapp keeps a history of every message it sends out on the Messaging Page. If you suspect that some messages are not being sent correctly, or just want a technical view of what is going on, the Messaging page is the place to go. Understanding How ...
    • How To Setup Manually Triggered Key Reminders

      This article is for Office Administrators.  If you want to see how to send a manual reminder, click here. Automatic key reminders are the recommended way chase your keys back in most cases. It’s often useful to be able to manually trigger additional ...