Administrator 'How Tos' - Fobs
How do I order more fobs?
If you need more fobs, please contact Keyzapp support via email (support@keyzapp.com) to discuss your requirements with one of our team/place an order.
How do I manage lost keys?
Anybody who finds a keyring with a Keyzapp fob attached can either phone you via the number printed on the fob (or call Keyzapp, if you chose to have our number printed on it), or scan the keyfob using their mobile phone and leave a message via our dedicated webpage.
You can access messages received via this form by selecting the Advanced Reports section on the Keyrings page or under Extras if you have this, and clicking Lost Key Messages . The Keyzapp team will alert you when a message is left.

Related Articles
Unassigning / Removing Fobs from Keyrings
There are three main scenarios when you would wish to unassign fobs from Keyrings in Keyzapp Lost or broken fobs If keytags become too worn to use, or lost, they can be unassigned manually Don't forget to remove the damaged or worn fob, and to attach ...
Office Administrator Pages & Features
Keyzapp users with Office Administrator permissions can perform several additional activities via the additional 'Admin' tab in Keyzapp. Key Cabinets The Key Cabinets page lists your key cabinets and offices/departments. Key Cabinets exist to allow ...
FAQs
Data in Keyzapp How do I change the details of a keyring/property/person? Search for and select the appropriate keyring/property/person, then click 'Edit' beside the detail you wish to update. If there is not an obvious place to store the detail, use ...
Administrator 'How Tos' - Users & Passwords
Add new users For new users not set up as contacts in Keyzapp Select the People tab Select Add New Person Fill in the Contact Details box and click Create The ID Card box will load - assign an ID Card if desired (by tapping or scanning an unassigned ...
Signing Out Keys
Signing out keys is a quick, guided process which requires you to enter just 3 pieces of information. You can complete the boxes in any order – see Quick Tips for the fastest sign out method. Quick Tip Tap/scan the key fob to sign-out Tap/scan the ...
Recent Articles
Keyzapp and iamproperty Integration
Using the Keyzapp integration with iamproperty Our integration with iamproperty (formerly OpenView and Gemini) allows you to seamlessly sync your property data and supercharge your key management workflows. This article explains how the integration ...
Keyzapp and MRI Integration
Using the Keyzapp integration with MRI Our integration with MRI (Sales & Lettings) allows you to seamlessly sync your property data and supercharge your key management workflows. This article explains how the integration works, what you can expect, ...
Keyzapp and SME Integration
Using the Keyzapp integration with SME Our integration with SME allows you to seamlessly sync your property data and supercharge your key management workflows. This article explains how the integration works, what you can expect, and how to get set ...
Using Keyzapp on Android phones
You do not need an app to use Keyzapp on your Android device. We just recommend that you add Keyzapp to your home screen the first time you log in. Scanning Keys with the Camera (Works on any Android phone) This is the recommended method if you have ...
Keyzapp and Reapit Integration
Using the Keyzapp integration with Reapit Our integration with Reapit allows you to seamlessly sync your property data and supercharge your key management workflows. This article explains how the integration works, what you can expect, and how to get ...