Manage Messages and Alerts
SMS Text Messaging Billing and Allowances
Monthly Allowances Some of our subscriptions provide a monthly allowance of SMS messages that resets every month. Professional Subscription: 100 SMS messages are included for free every month. Legacy Standard Subscription: 50 SMS are included for ...
How to Review All Email /Text Messages (even if failed)
Keyzapp keeps a history of every message it sends out on the Messaging Page. If you suspect that some messages are not being sent correctly, or just want a technical view of what is going on, the Messaging page is the place to go. Understanding How ...
How To Setup Manually Triggered Key Reminders
This article is for Office Administrators. If you want to see how to send a manual reminder, click here. Automatic key reminders are the recommended way chase your keys back in most cases. It’s often useful to be able to manually trigger additional ...
How to Create or Customize Text Messages
Keyzapp offers you some pre-built templates to help you get started with Messages and Alerts. Sometimes you might want to put your own spin on the messages that are sent out, or you might want to tweak the timing. There’s where customizing the ...
How to Create or Customize Email Messages
Keyzapp offers you some pre-built templates to help you get started with Messages and Alerts. Sometimes you might want to put your own spin on the messages that are sent out, tweak the timing or even create a new message entirely. That's where ...
How to Set Up Key Receipts and Confirmations
Back in the days when you used pen and paper to manage your keys, you probably had a signature sheet, where people taking keys put a squiggle in a box to say they had taken the keys and promised to bring them back. The problem, of course was that the ...
How To Set Up Team Alerts for Overdue Keys
Sending overdue key reminders to the key holders should get your keys back in about 80% of cases. Sometimes, however, the person with the key needs a bit of extra encouragement. If you don’t take further action, there is a real risk of keys getting ...
How To Setup Overdue Key Reminders
This article is for Office Administrators Sending overdue reminders is one of the most popular and powerful ways to make sure your keys come back on time. We recommend using Text Messages for overdue key reminders, as studies show that contractors ...
Getting Started with Messaging and Alerts
The Power of Email and Text Messaging Receiving the right reminder at the right time can make all the difference to ensure your keys stay safe. Keyzapp’s powerful messaging capabilities make sure that everyone involved with your keys is kept informed ...
How to Check Which Messages have been Sent for a Keyring, Property or Person
When messages are sent out they are stored in the Activity History just like other events that may happen, such as a key being signed in or out. Note: Messages that failed are not shown in the Activity History. If you think that a message should ...
How To Send Manual Overdue Text Messages
It's often useful to send a manual message to chase keys - for example when someone still hasn't brought them back after receiving an automatic message. Before you can send manual overdue messages, they must first be set up by an Office ...
How to Disable or Delete SMS or Email Messages
If you wish to stop a message from being sent out, you can disable or delete the message. You must be an Office Administrator to Disable or Delete Message Templates Disable a message template Go to the Messages and Alerts Admin Screen by clicking ...