Related Articles
Managing Tenant Keys & Long-Term Issue
Different Keyzapp users adopt different approaches to managing tenant keys - most have all keyrings marked as tenant keys as the default, while others only mark specific sets. Long-term issue will not show as an option if you have decided not to ...
Signing Out Keys
Signing out keys is a quick, guided process which requires you to enter just 3 pieces of information. You can complete the boxes in any order – see Quick Tips for the fastest sign out method. Quick Tip Tap/scan the key fob to sign-out Tap/scan the ...
Quick Start Guide
New to Keyzapp, or want a quick refresher? The tips below will get you started! Log in Navigate to the login page from the website (www.keyzapp.com) and select your region. Other ways of logging in may be found here Search To locate a property, ...
Adding new keys to an existing keyring
Add new keys to an existing keyring You may sometimes obtain additional keys to add to an existing keyring . You can of course attach these manually without updating Keyzapp, but it is useful to add a few details about individual keys to Keyzapp so ...
Unassigning / Removing Fobs from Keyrings
There are three main scenarios when you would wish to unassign fobs from Keyrings in Keyzapp Lost or broken fobs If keytags become too worn to use, or lost, they can be unassigned manually Don't forget to remove the damaged or worn fob, and to attach ...
Recent Articles
Ordering new equipment
If you require more fobs and/or readers, all you need to do is drop us an email at orders@keyzapp.com. Tell us how many you would like and any numbering and branding requirements. We'll come back to you with a quote including tax and shipping for ...
Archiving Properties
If you want to remove a property from Keyzapp, you can archive it. This will remove it from the search and reports. Warning: Once you have archived a property, you will not be able to find it again without contacting support, as it will be removed ...
SMS Text Messaging Billing and Allowances
Monthly Allowances Some of our subscriptions provide a monthly allowance of SMS messages that resets every month. Professional Subscription: 100 SMS messages are included for free every month. Legacy Standard Subscription: 50 SMS are included for ...
How to Review All Email /Text Messages (even if failed)
Keyzapp keeps a history of every message it sends out on the Messaging Page. If you suspect that some messages are not being sent correctly, or just want a technical view of what is going on, the Messaging page is the place to go. Understanding How ...
How To Setup Manually Triggered Key Reminders
This article is for Office Administrators. If you want to see how to send a manual reminder, click here. Automatic key reminders are the recommended way chase your keys back in most cases. It’s often useful to be able to manually trigger additional ...