Keyzapp and SME Integration
Using the Keyzapp integration with SME
Our integration with SME allows you to seamlessly sync your property data and supercharge your key management workflows.
This article explains how the integration works, what you can expect, and how to get set up depending on whether you're a new or existing Keyzapp customer.
What the integration does
The Keyzapp <> SME integration connects your SME property records directly to Keyzapp, enabling effortless property synchronisation:
- Your properties in Keyzapp are kept in sync with SME's database
- When properties are created or updated in SME, Keyzapp receives those updates automatically through a secure webhook
- You will still have the ability to manually sync properties with SME when required
Benefits for your agency
When viewing a property in Keyzapp, you can see:
- Keyrings associated with the property
- Who currently has each key
- A full audit history of key movements
This makes it easy to check availability before booking contractors, assigning repairs or arranging access. From here, you can navigate to the associated property within SME at the click of a button:
How to connect Keyzapp to SME
There are two setup paths depending on whether you are already using Keyzapp.
If you are already a Keyzapp customer
If you already manage keys in Keyzapp, it's important we link your existing properties correctly to their associated record in SME.
Before making any changes in SME, please contact us at support@keyzapp.com for a short consultation. If you wish to go ahead with the integration, we will:
- Review your property list in Keyzapp
- Align your Keyzapp data with SME to prevent duplicates
- Confirm the correct mapping
- Enable the integration safely
Once aligned, we will give you everything you need to complete the SME configuration.
If you are new to Keyzapp
Set up is fairly quick - you'll just need to provide your SME API Key to our team; please email setup@smeprofessional.co.uk and CC support@keyzapp.com to request this.
Once configured and connected by the Keyzapp team, property synchronisation will begin automatically.
What happens after setup?
After the integration is switched on:
- SME will send new and updated properties into Keyzapp
- You'll be able to jump from a Keyzapp property directly into the matching SME property record
- Your team will continue to use Keyzapp for issuing/returning keys, audits, reporting and more
Interested in this integration?
The Keyzapp team is happy to configure the integration for you or walk you through the workflow. Please reach out to support@keyzapp.com or contact your onboarding specialist for further assistance.
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