Keyzapp Support

Welcome to Keyzapp Support!

Can't find what you're looking for? We want to hear from you!

Call us on +44 (0) 3300 88 55 01 | Email support@keyzapp.com

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      • Support Portal

      • Keyzapp

        Help for setting up and using Keyzapp
      • Recent Articles

      • Using Keyzapp on Android phones

        You do not need an app to use Keyzapp on your Android device. We just recommend that you add Keyzapp to your home screen the first time you log in. Scanning Keys with the Camera (Works on any Android phone) This is the recommended method if you have ...
      • Keyzapp and Fixflo Integration

        Using the Keyzapp integration with Fixflo Our integration with Fixflo makes it simple to bring property information from Keyzapp into your Fixflo system and to access real-time key status from within your maintenance workflow. If your team manages ...
      • Keyzapp and Street Integration

        Using the Keyzapp integration with Street.co.uk The Keyzapp integration with Street allows you to seamlessly synchronise your property data and supercharge your key management workflows. This article explains how the integration works, what you can ...
      • Ordering new equipment

        If you require more fobs and/or readers, all you need to do is drop us an email at orders@keyzapp.com. Tell us how many you would like and any numbering and branding requirements. We'll come back to you with a quote including tax and shipping for you ...
      • Archiving Properties

        If you want to remove a property from Keyzapp, you can archive it.  This will remove it from the search and reports. Warning: Once you have archived a property, you will not be able to find it again without contacting support, as it will be removed ...

      Contact Us

       +44 3300 88 55 01
       support@keyzapp.com
        • Popular Articles

        • Quick Start Guide

          New to Keyzapp, or want a quick refresher? The tips below will get you started! Log in Navigate to the login page from the website (www.keyzapp.com) and select your region. Other ways of logging in may be found here Search To locate a property, ...
        • Using Keyzapp on iPhones

          You do not need an app to use Keyzapp on your iPhone. We just recommend that you add Keyzapp to your home screen the first time you log in. Scanning Keys with the Camera (Works on any iPhone) This is the recommended method if you have an iPhone X or ...
        • Signing In Keys

          Scanning keys in ​ Tap/scan the fob attached to the keyring you are signing in Note which keyhook to return the keyring to, and click Sign-in (or press 'Enter') Return the keyring to its allocated keyhook Manually signing in keys (without a smart fob ...
        • FAQs

          Data in Keyzapp How do I change the details of a keyring/property/person? Search for and select the appropriate keyring/property/person, then click 'Edit' beside the detail you wish to update. If there is not an obvious place to store the detail, use ...
        • Create a shortcut icon for Keyzapp on your desktop

          Putting a shortcut on your desktop will make Keyzapp easy to access in the future.  You can even set it up so it automatically fills in your username, saving you the hassle of typing more than you need to. You can also add Keyzapp to your mobile's ...